No matter what you do, there will always be someone who finds a way to criticize it. But how do you manage online criticism?
A recent article on Hubspot provides 4 tips on how to successfully manage online criticism and turn it into something positive. When dealing with people, criticism is bound to happen. How it affects your company, however, is entirely up to you. This applies to both personal life and business alike. So in this information age where millions of people are brought together by sites, such as Facebook and Twitter, it’s no surprise that you may encounter a few critics.
When it comes to business, online criticism can have a major impact on your company. Whether this impact is positive or negative is determined by how you handle it. Taken one way, criticism lets you know what you are doing to make your customers happy or unhappy. Taken too seriously, and criticism can damage your image and drive business away.