Dealing with Online Criticism

6 Steps to Dealing with Online Criticism

Not too long ago, when a person had a complaint against a business they would pick up the phone and dial a 1-800 number and speak to a company representative. Today, it is more common for these people to turn to social networks to voice their opinions and online criticism. Consequently, customer-service issues are being…

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Scanning Coronado

Scanning Coronado

Visitors to Coronado Island (San Diego, CA) will soon see new additions to popular points of interest with QR code scanning. According to a recent article in the San Diego Union Tribune, Coronado officials are testing the effectiveness of QR codes on tourists’ and residents’ interest in local landmarks. QR codes are used by anyone…

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